Terms of service

These Terms of Service govern your use of activelifestylestitch.com and purchases made through ActiveLifestyleStitch.

The website and store are operated by ACTIVE LIFESTYLE STITCH LLC. By accessing the website or placing an order, you agree to these Terms and the policies linked on our website.

Online Store Terms

You must be legally able to enter into a binding agreement in your place of residence to use this website or make a purchase.

Products and Information

We present product descriptions, dimensions, materials, colors, prices, and images accurately.

Screen and device display settings affect how product colors appear. Product availability changes as orders are placed.

We update product information and correct errors when necessary.

Orders

Submitting an order confirms that the information provided during checkout is complete and accurate.

After payment is successfully completed, we send an order confirmation to the email address provided at checkout.

We cancel an order before shipment only when:

  • The product is unavailable.

  • Payment cannot be verified.

  • The order is fraudulent or unauthorized.

  • The shipping information cannot be completed.

  • A material pricing or product information error occurred.

When we cancel a paid order, the payment is refunded to the original payment method.

Prices, Payments, and Taxes

All prices are displayed in United States dollars (USD).

We accept only the payment methods listed in our Payment Policy and displayed at checkout. Applicable sales tax is automatically calculated and shown before payment is submitted.

Shipping is free on all orders.

Shipping

Orders are shipped according to our Shipping Policy, which explains the shipping area, processing time, delivery estimates, tracking, and fulfillment location.

Customers are responsible for providing complete and accurate delivery information. Contact customer service if an address or delivery issue occurs.

Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Return & Refund Policy.

Nothing in these Terms limits consumer rights that cannot legally be waived.

Product Issues

If an item arrives damaged, incomplete, incorrect, or with a product issue, contact us according to the timeframe and process stated in our Return & Refund Policy.

Intellectual Property

The website and its content, including text, graphics, logos, product presentation, design, and other materials, are owned by or licensed to ACTIVE LIFESTYLE STITCH LLC and are protected by applicable intellectual property laws.

Third-Party Services

Our store is hosted by Shopify and uses services provided by payment processors, fulfillment providers, delivery carriers, Google, and other technology providers.

The terms and privacy policies of each provider govern the use of its services.

We are not responsible for the content or practices of independent third-party websites linked from our website.

Privacy

Personal information is handled according to our Privacy Policy and Cookie Policy.

Errors and Updates

If website information contains an error or omission relating to a product, price, availability, or order, we correct it promptly.

If an error affects an order you placed, we contact you before making a material change to the order. You can cancel the affected order for a full refund.

Website Availability

We maintain the website, its information, and its security. Maintenance, updates, and technical problems can temporarily interrupt access.

The website and products are provided according to these Terms and applicable law. Nothing in these Terms excludes warranties or consumer rights that the law requires.

Liability

Applicable law governs the extent of our liability. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions continue in effect.

Termination

These Terms remain effective while you use the website.

You are free to stop using the website at any time. We suspend or terminate access only when these Terms are violated or when action is necessary to protect the website, customers, or our business.

Obligations that apply after termination continue in effect.

Governing Law

These Terms are governed by the laws of the State of Missouri and applicable federal laws of the United States, without limiting consumer protections that apply under the law.

Contact Us

For questions about these Terms:

ACTIVE LIFESTYLE STITCH LLC
108 N Church St
Rayville, MO 64084-9701
United States

Email: support@activelifestylestitch.com
Phone: +1 (815) 666-2013
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)