Shipping policy

This policy applies to orders placed through ActiveLifestyleStitch and delivered within the contiguous United States.

Shipping Area

We currently ship within the contiguous United States. We do not ship internationally or to destinations outside this area.

Free Shipping

All orders receive free shipping. No minimum purchase is required.

Processing and Delivery Times

• Order processing: 1–2 business days

• FedEx transit time: 3–5 business days

• Estimated total delivery time: 4–7 business days

The daily order cutoff time is 11:00 PM Eastern Time (ET). Orders placed after the cutoff are treated as orders placed on the next business day.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Shipping and Return Location

Orders are shipped from and returns are received at:

Fulfillment House
103 S Jefferson St Ste B
Kearney, MO 64060
United States

Please contact customer service before sending a return. We will provide a prepaid return label and return instructions.

Address and Delivery Issues

Please review your shipping information before completing your order. If you notice an address error or experience a delivery issue, contact customer service for assistance.

If an order is returned, refused, lost, or damaged during delivery, please contact us so we can assist you.

Contact and Business Information

ACTIVE LIFESTYLE STITCH LLC
108 N Church St
Rayville, MO 64084-9701
United States

Email: support@activelifestylestitch.com
Phone: +1 (815) 666-2013
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)